Thank you for choosing Internal Medicine Associates, LLC for your healthcare needs. We are committed to providing you with the best possible medical care. Prior to your scheduled services, please call your insurance company for your benefit coverage. The following information outlines your financial responsibilities related to payment for the professional services rendered by our physicians.

 

ALL PATIENTS

Returned Checks – A $25.00 charge will be added to your account for any check(s) returned by your bank for any reason.

No show, Canceled, and Rescheduled services – In order to manage provider availability, if you need to cancel or reschedule, it is your responsibility to notify Internal Medicine Associates prior to your appointment/procedure. If you do not bring an escort for your scheduled procedure, you will be charged a no-show fee due to the need for rescheduling. Failure to arrive at scheduled appointment time may result in the following charges as noted in the below fee table, for which you are personally responsible:

Office Visits	Procedures*
Locations: Internal Medicine Associates: Anchorage, Wasilla, Fairbanks	Locations: Anchorage Endoscopy Center, Alaska Regional Hospital, Fairbanks Memorial Hospital, Providence Hospital, or Susitna Surgery Center
Must be cancelled with at least 24 hours’ notice to avoid incurring a $50.00 no show/late cancel fee.	Must be cancelled with at least 48 hours’ notice to avoid incurring a $250.00 no show/late cancel fee.

INSURED PATIENTS

Internal Medicine Associates, LLC bills your insurance. In order to verify your plan, you must provide current insurance information and valid government issued photo identification. To meet the requirements of the No Surprise Act, it is required that you provide current insurance information prior to your visit. It is not possible for Internal Medicine Associates to know the specific benefits of your plan. It is your responsibility to be aware of your coverage and to ensure that your bill is paid.

Referrals and Pre-Authorizations – Our billing office will attempt to obtain a referral or pre-authorization if your plan requires one. 

     Outgoing Referrals and Service Requests – In many instances, your provider may order testing independent from Internal Medicine Associates. Such organizations can include laboratories, imaging facilities, outpatient procedure centers and hospitals. These facilities and related professionals will bill you and your insurance for their services. Our office will provide them with your billing information but is not responsible for the administration or billing of those services. If you receive a bill for these services that you have questions on, you must contact the organization’s billing department, our office cannot assist with this.

      Procedures – There will be at least 3 bills for procedures: facility, physician (IMA), and anesthesia service fees, which patients will receive separately. Pricing for facility (including, but not limited to), anesthesia, pathology, and/or lab services can be obtained directly from the facility where the procedure is scheduled.

UNINSURED PATIENTS

       You can expect to receive a Good Faith Estimate for scheduled, non-emergent services, with our providers. For more information, please see our “Good Faith Estimates” billing tab on our website.

     Please expect to pay a $50.00 for each office visit you are seen for.

       If you pay your service balance in full, our office offers a 25% discount at the time of payment.